Privacy Policy

Compare Legal Costs takes your privacy seriously and this Policy explains how we will use information about you and the steps we take to ensure your information is kept secure and confidential. It should be read together with our Terms and Conditions and our Cookies Policy.

If you use any of our services, which are described in the Terms and Conditions, you will be regarded as having read and accepted this Privacy Policy. You must not use this Website or our Services if you do not accept this Privacy Policy.

CompareLegalCosts is the data controller under the Data Protection Act 1998 in relation to the processing of your personal data in connection with the Services. Our registered address is 12 The Riverside Studios, Amethyst Road, Newcastle upon Tyne, NE4 7YL. If you have any queries relating to our use of your personal data or any other related data protection questions, please contact our Data Protection Officer at DPAofficer@comparelegalcosts.co.uk.

Data Protection

You have certain rights under the Data Protection Act 1998. For example, in accordance with the Data Protection Act 1998 we will always let you have a copy of the personal information we have about you, if you request it from us in writing. The law allows us to charge you a £10 fee for a copy of such information and we may do so.

Security

Our website is secure and keeping information about you secure is very important to us. However, no data transmission over the internet can be guaranteed to be totally secure. Whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk. The Terms and Conditions also explain your obligation to keep secure any username and password which you create when registering for the Services.

Data privacy and third party providers

If you decide to enter into a contract with a third party provider through this Website, the information you have provided to us together with any further information requested by, and supplied by you or us to the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information.

Service enhancements

In order to ensure the Services we provide you continue to meet your needs we may ask you for feedback on your experience of using the website. Any feedback you provide will only be used as part of our programme of continuous improvement and will not be published on the website.

Advertisements

The advertisements that you see displayed on our website are delivered on our behalf by a third party advertising company. No information which identifies you, for example your name, address, email address or telephone number, is used to provide this advertising. See Cookie Policy

Transferring your information abroad

Information supplied by you to us will only be transferred outside the European Economic Area by us or our agents where this is necessary for the purpose of performing obligations to you, or when you have given your prior consent to such transfer.

Responsibility for the information you provide

You may complete a registration process as part of your use of this Website which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone. As explained in our Terms and Conditions, where you do disclose to or share with anyone your username, password and/or other identification information, you are solely responsible for all activities undertaken on this Website using your username, password and/or other identification information.

You must check and ensure that all information, content, material or data you provide on this Website is correct, complete, accurate and not misleading and that you disclose all relevant facts.

Personal data

We collect personal data about you when you give this to us in the course of registering for and using our Services. In the course of providing the Services to you, we may store information about how you use our Website e.g. details of the quotes you request and your transactions.

Telephone calls that you make to our customer service team may be monitored and recorded to help us train our staff and improve service. We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.

CompareLegalCosts may use your personal information to allow you to access and use the Services, to personalise and improve aspects of our service, as well as carrying out research such as analysing market trends and customer demographics, to communicate with you, including sending you information about products and services which we think may be of interest to you and to process a transaction between you and a third party.

As part of using our Services you consent to us disclosing your personal information to third parties, including but not limited to companies whose products or services are included on our website with a view to providing you with an online quotation for the product and service requested by you. When these companies use your data in this way, they will be acting as data controllers of your information and therefore you should view their privacy policies or contact them directly for further information. Some third parties with which we share your information may use it to carry out research such as analysis of market trends and customer demographics and to customise and develop the product or service which they offer to you or other individuals in the future. Selected other third parties whose products, services or other offers we believe may interest you.

Where permitted by data protection and privacy law, we may also disclose information about you, or access your account if required or permitted to do so by law, the Office of Fair Trading or any other applicable regulatory, compliance, Governmental or law enforcement agency, if necessary in connection with legal proceedings or potential legal proceedings or in connection with the sale or potential sale of all or part of our business or the company. If we reasonably believe false or inaccurate information has been provided and fraud is suspected, details may be passed to fraud prevention agencies to prevent fraud and money laundering.

You agree that we and other trusted third parties shall be entitled to advise you via e-mail, post, telephone or by text of products, services and other offers we think may interest you.

Whenever you provide us with personal information, we will give you an opportunity to tell us you do not consent to us and others using and sharing your information for marketing purposes. Unless you tell us otherwise, you are consenting to such uses.

Any electronic marketing communications we send you will include clear and concise instructions to follow should you wish to unsubscribe at any time.  Should you no longer wish to be contacted by us, you can advise us at any time by sending an email to info@CompareLegalCosts.co.uk.

You can also ask us at any time to stop passing your information to third parties for marketing purposes, which we will do. Such a request may result in us ceasing to offer the Services to you.

If you no longer wish to be contacted by third parties for marketing purposes, please follow the instructions in their marketing communications, or consult their privacy policies for further information about unsubscribing.

As a small firm of Accountants cost was obviously an element and the price comparisons provided by CompareLegalCosts.com were very helpful. It was a big help at a very difficult time and I would have no hesitation in recommending the service. I want to thank you very much for providing an excellent service at a very competitive price.

Barry Sexton
B J. Sexton & CO